Privacy Policy
Effective Date: September 23, 2025
Singla Global Freight LLP (“Company”, “we”, “our”, or “us”) owns and operates this website. We are committed to protecting your personal and business information and ensuring transparency in how we handle your data. By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
(a) Automatically Collected Data
When you visit our website, we automatically collect certain information about your device, including:
Web browser type and version
IP address and geolocation
Time zone
Installed cookies
Pages you view on our website
Referring websites or search terms
Your interaction with our website
We refer to this as “Device Information.”
(b) Information You Provide
You may choose to provide personal or business information, including but not limited to:
Name and surname
Email address and phone number
Company/organization details
Billing and payment information
Shipping, customs, and logistics documentation
City and country of residence
This information is collected to fulfill our contractual and service obligations.
2. Why We Process Your Data
We process your personal and business information only as necessary for:
Delivering freight forwarding, customs clearance, warehousing, and transportation services
Responding to inquiries or service requests
Processing billing and payments
Complying with legal and regulatory obligations
Enhancing user experience and preventing fraud
Statistical analysis of website usage (non-identifiable data)
We do not sell, trade, or rent your personal or business data to third parties.
3. Use of Cookies
Our website uses cookies to improve user experience. Some cookies are essential for website functionality, while others may be used for analytics or marketing. By continuing to use our site, you consent to the use of cookies. You may disable cookies in your browser, but some website features may not function properly.
4. Retention of Data
We retain your personal and business information only for as long as required to:
Provide our services
Comply with regulatory, tax, and legal obligations
Resolve disputes and enforce agreements
5. Information Sharing
We may share your information only in the following cases:
With logistics partners, carriers, and customs authorities as required to provide services
With service providers who support our website and operations under confidentiality agreements
To comply with legal obligations, law enforcement, or court orders
To protect our rights, safety, or property
We will never share your data for unauthorized or unrelated purposes.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, modification, or disclosure. However, no transmission over the internet can be guaranteed 100% secure.
7. User Rights
Depending on your jurisdiction, you may have the right to:
Access the information we hold about you
Correct inaccuracies in your personal data
Request deletion of your information where applicable
Restrict or object to certain processing activities
Withdraw consent at any time (without affecting prior lawful processing)
For EU residents, rights under the GDPR apply. For Indian users, we comply with applicable Indian data protection laws.
To exercise your rights, please contact us at contactus@singlaglobalfreight.com
8. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such external websites. Please review their privacy policies separately.
9. Official Communication
All official communication with Singla Global Freight must occur through the channels listed on our website under “Contact Us.” We are not responsible for communications outside our official platforms.
10. Jurisdiction & Governing Law
This Privacy Policy shall be governed by and construed under the laws of India. Any disputes arising from this Policy shall be subject to the exclusive jurisdiction of the courts of Delhi and Haryana.
11. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Effective Date.”
12. Contact Information
For any questions regarding this Privacy Policy or your personal data, please contact us at:
📧 Email: contactus@singlaglobalfreight.com
📍 Company: Singla Global Freight LLP
Welcome to Singla Global Freight!
These terms and conditions outline the rules and regulations for the use of Singla Global Freight’s Website located at https://singlaglobalfreight.com/
By accessing or using this website and our services, we assume you accept these Terms & Conditions. Do not continue to use Singla Global Freight if you do not agree with all of the terms stated on this page.
1. Scope of Services
Singla Global Freight provides logistics and supply chain solutions including:
Freight Forwarding
Customs Clearance
Warehousing & Storage
Transportation
All services are delivered under agreements mutually decided between the company and the client.
2. Service Agreements & Payments
All contracts, pricing, and payment terms are based on mutual discussion and agreement between the client and Singla Global Freight.
Payments must be made as per the agreed contract. Failure to comply may result in suspension or termination of services.
No cancellations or refunds are allowed once a booking or service contract has been confirmed.
3. Liability & Risk
We take reasonable measures to ensure timely and secure transportation.
Singla Global Freight shall not be liable for any delays, damages, or losses caused by customs inspections, strikes, government regulations, natural disasters, or circumstances beyond our control.
Insurance Disclaimer: Unless cargo insurance is explicitly arranged in writing, all shipments move entirely at the client’s sole risk.
Liability is strictly limited to the extent permitted under Indian law.
4. Force Majeure
Singla Global Freight shall not be held responsible for delays or failure to perform services due to events beyond reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, strikes, labor disputes, cyberattacks, equipment failures, or government restrictions.
5. Privacy & Data Protection
Client information shared with us is confidential and used only for logistics services.
Unauthorized access, capture, or sharing of our company’s data or client information without written permission is strictly prohibited.
For detailed data handling, please refer to our separate Privacy Policy.
6. Communication Policy
All official communication must be conducted only through the methods listed in the Contact Us section of our website.
Singla Global Freight is not responsible for any communication or agreements made outside our official platforms (e.g., personal numbers, third-party messengers).
7. Termination of Agreements
We reserve the right to terminate any service agreement or issue legal warning letters in case of violations of these Terms & Conditions or misuse of our services.
8. Dispute Resolution
Any disputes arising out of or in connection with our services shall first be attempted to be resolved through mutual discussion and negotiation.
If unresolved, disputes may be referred to arbitration under the Indian Arbitration and Conciliation Act, 1996, before proceeding to litigation.
The seat of arbitration shall be Haryana/Delhi, India.
9. Intellectual Property
All content, logos, and materials on this website are the property of Singla Global Freight.
Reproduction, copying, or redistribution of any content is prohibited without prior written consent.
10. Cookies
Our website may use cookies to improve your browsing experience. By using our site, you consent to the use of cookies in line with our Privacy Policy.
11. Hyperlinking Policy
Authorized organizations such as government agencies, search engines, news organizations, and directory distributors may link to our website without prior written approval.
Any other entities wishing to link to our website must seek prior written consent.
The link must not be misleading or imply false endorsement by Singla Global Freight.
12. Content Responsibility
We shall not be responsible for any user-generated content (such as comments) appearing on our website. Users are solely responsible for the content they publish. We reserve the right to monitor and remove any content deemed inappropriate.
13. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts of Delhi & Haryana, India.
14. Amendments
Singla Global Freight reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of our services or website indicates acceptance of any changes..
Contact us
info@singlaglobalfreight.com
+91 98965-12521
© Singla Global Freight 2025. All rights reserved.
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LLPIN : ACR-2884 | PAN : AFSFS4834B | TAN : RTKS51954A
